Question: Hi, I was gifted with the Cat Bookshelf puzzle and have just finished it. It is a wonderful puzzle, fun to do, love the theme...but, one question. The puzzle pieces themselves were cut very tightly and about 20% of them, literally, had to be forced together. I realized this was probably a new dye? (cutter? ..sorry, don't know the correct term) and was wondering if I will have this problem with my current order. Concerned about long-term viability of forced puzzle pieces. Thanks much.Asked by Sandy, August 10, 2017 at 09:05:18 AM EDT.
Answer: Hi Sandy-
Thank you for the interest and we are so glad you liked your puzzle! We are sorry to hear that the pieces were so difficult to put together- this is not something we have had issues with in the past. If you have the same problem with your new puzzles please contact us for either replacements or a refund. Thanks!
Answered by Vermont Christmas Company, August 11, 2017 at 12:30:13 PM EDT.